Refund policy

Last updated 2026-11-13

Because our products are digital and delivered instantly, we handle refunds as follows.

We'll always fix or refund if

• Your file is damaged, won't open, or is missing pages
• You were charged twice for the same order
• The product is materially different from its description

14-day satisfaction window

If you're not happy with a Personal Edition purchase, email support@example.com within 14 days of buying with your order number and we'll refund you. Resale Rights editions are not eligible for satisfaction refunds once downloaded, because the license can't be returned.

What happens after a refund

Your download link and license end when the refund is issued. Refunds go back to the original payment method, and usually show up within 5 to 10 business days.

Your legal rights

Nothing in this policy limits any rights you have under the consumer law where you live.